Job Responsibilities: Airport Customer Service
Salary: $20-30/hour
Company: Delta Airlines
Location: Salt Lake City, USA
Educational Requirements: Bachelor's Degree
HOW YOU'LL ASSIST US KEEP CLIMBING (REVIEW & KEY OBLIGATIONS)
As a Seasonal customer service Agent, you will be important in demonstrating that commitment to our customers by means of making their travel revel in as clean and satisfactory as viable. At Delta, our brand is crucial to our persisted achievement.
Customer service Agent serving as a ticket Agent are the primary to greet our customers and guide and help them with the ticketing and luggage check-in system.
- Greet clients and guide and assist them with the ticketing and baggage take a look at-in procedure.
- Use a pc to sell, print and reissue tickets.
- Control the test-in system, making sure that customers have the proper documentation for tour.
- Tag baggage and carry out lifting tasks that contain moving bags from scales to conveyor belts. Several different lifting responsibilities will contain handling objects as little as floor degree and as high as waist stage.
- Practices protection aware behaviors in all operational techniques and tactics.
Customer support Agent serving as a Gate Agent assist our customers with routing, journey making plans and gate boarding.
- Use computers to assist customers with seat availability, gate bulletins with regard to the boarding procedure, flight popularity, checking and managing baggage, coping with and initiating the boarding manner.
- Function jet methods to place them in position prior to plane arrival and lifting, establishing, last, and securing aircraft doorways.
- Practices safety conscious behaviors in all operational tactics and strategies.
WHAT YOU NEED TO PREVAIL (MINIMUM QUALIFICATIONS)
All customer support sellers are required to paintings constantly in public regions and be capable of apprehend and respond to an expansion of questions on travel information. Additionally, you may be accountable for escorting unaccompanied minors and disabled passengers throughout the airport. This position requires status for long intervals of time.
- Have a high college degree or GED equal
- Be at the least 18 years of age
- Pass an in depth submit provide pre-employment historical past check, along with a crook records report test required by means of federal law
- Frequently carry baggage or objects weighing up to and together with 50 pounds
- Own entry-degree laptop competencies
- Sturdy verbal and written conversation capabilities using suitable grammar, tone, and pronunciation
- Must be fluent in English, written and verbally
- Need to be fluent in Spanish, written and verbally
- Be willing to work a fixed and/or rotating time table along with afternoons, evenings, weekends and vacations
Where accepted by applicable law, have to have received or be willing to get hold of the COVID-19 vaccine via date of hire to be taken into consideration for U.S.-primarily based activity, if not presently hired with the aid of Delta Air traces, Inc.
Demonstrates that privacy is a priority while managing non-public records.
Embraces a various set of humans, questioning and styles.
Continuously makes safety and safety, of self and others, the concern.
WHAT'S GOING TO PROVIDE YOU WITH A COMPETITIVE PART (PREFERRED QUALIFICATIONS)
- N/A
