Job Responsibilities: Customer Service
Salary: $20-30/Hour
Company: Amazon
Location: Salem, USA
Educational Requirements: Bachelor's Degree
DESCRIPTION
Brazil’s university members of the family software (UR)
Does this sound like you?
You're a leader. You inspire others to do great matters.
You're a trouble solver. You love tackling challenges head on.
You're an innovator. You are constantly seeking to improve and make matters higher.
You are a pioneer. You have a zest for exploration, learning and the subsequent huge aspect.
In case you are about to graduate or a recent graduate from college, we've got some thing for you within the customer service operation inside Amazon. To run our enterprise, we are keen to rent new expertise that is making plans for their destiny, with little to no running enjoy, into a selection of seasonal roles in management.
What's Amazon Operations?
Amazon’s assignment is to be ‘Earth’s maximum client-centric company’, and our award-prevailing customer support crew is an vital part of that challenge. Through our innovative international-magnificence self-provider technologies evolved through our Operations team, we help customers from seventy five+ provider locations around the globe. We take into account every touch an possibility to propose for customers and provide guide through smartphone, electronic mail and chat 24/7. Our generation and product groups construct global-class CRM systems and revolutionary self-carrier solutions which are used by millions of customers every day on Amazon’s web sites, purchasing apps, and through Amazon’s family of virtual products consisting of Kindle, Echo, and Alexa.
Working in a dynamic and rapid-paced environment, our Operations crew is continuously elevating the bar on customer experience by way of advocating and inventing for customers, gambling a key function in leading the way toward Amazon’s remaining aim to be Earth’s maximum customer-centric employer. “we're a organization of pioneers. It’s our job to make ambitious bets, and we get our electricity from inventing on behalf of our customers.” – Jeff Bezos, CEO.
Who are we seeking out?
Amazon Brazil seems for senior university students or latest graduates who're powerful leaders, with the capacity to encourage, mentor, and engage. Inside the customer support Operation, you will have the unrivaled enjoy of digging into a longtime commercial enterprise that is growing exponentially. We need leaders who may have ideas on a way to enhance our techniques and who are not afraid to innovate. We need leaders who will embrace all of the obligation we supply them and excel!
What types of positions are to be had?
Seasonal roles at Amazon function an possibility to get meaningful real-global enjoy in your field of look at, whether or not that be Finance, commercial enterprise administration, international enterprise, Engineering, financial system, process development or every other associated with enterprise and agencies.
What’s in it for me?
As a three-month role, you will lead a crew of friends and work on special projects that are important and meaningful to the business. Anticipate to be actively engaging with personnel, earning fingers-on familiarity with constructing relationships, meeting time limits, helping improvement and keeping the wheels in movement as we distribute programs to Amazon clients national – as a crew.
In addition to a aggressive pay, we empower our new hires to make great contributions, inspire them to deliver their huge ideas and new views to the desk, and provide particular guidance and help during. We are dedicated to fostering a supportive, informal, and thrilling surroundings.
What's the work environment like?
Our Amazon customer service Operations centers are hubs for the every day commercial enterprise presenting first magnificence solutions to our clients. As a 24/7 operation, Amazon runs many paintings shifts (days, nights, weekends, etc.).
PRIMARY QUALIFICATIONS
- Human beings control enjoy
- Currently college pupil (eighty% of your profession blanketed).
- Discipline of take a look at associated with both business, finance or engineering.
- Schedule availability to cowl a 40-hour weekly shift.
- Fluent english
- Advanced working expertise of ms workplace (esp. Ms excel) suite of merchandise abilities
- Sturdy commitment to incredible patron enjoy, and a high degree of willpower, enthusiasm, motivation, and persuasive potential in a group and cross-purposeful environment
- First-rate speaking-listening-writing abilties, interest to information, proactive self-starter
- Capability to paintings effectively in a dynamic, ambiguous environment
- Ability to satisfy tight time limits and prioritize workloads
- Ability to broaden new thoughts and innovative answers
- Top notch influencing and management abilties
DESIRED QUALIFICATIONS
- A Bachelor’s degree
- Enjoy in a customer service environment as a people manager.
- Brilliant analytical and interpersonal abilities.
- Knowledge on process improvement and exceptional measures.
