Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: American Airlines
Location: Providence, USA
Educational Requirements: Bachelor's Degree
Intro
Are you ready to explore a world of opportunities, each at paintings and in the course of your day without work? Be part of our American airways own family, and also you’ll journey the world, develop your knowledge and end up the first-rate version of you. As you embark on a new adventure, you’ll address demanding situations with flexibility and style, studying new skills and advancing your profession even as having the time of your life. Sense free to complement each your private and work lifestyles and hop on board!
Why you'll love this activity
The customer service Agent interacts with customers in a courteous, efficient, friendly and professional manner.
What you'll do
- Promotes and sells air journey to the traveling public or freight forwarders.
- Affords assistance with passenger take a look at-in and cargo popularity.
- Translates government rules and necessities for home and global journey or cargo shipments.
- Meets and dispatches plane within established times.
- Offers assistance to troubled passengers and clients.
- Protects enterprise belongings and revenue.
- Presents for safe tour.
- Possesses the physical capability and dexterity to use motor competencies to carry out numerous activity-associated duties.
- Makes use of organizational competencies to carry out a couple of duties within a constrained time period.
- Is self-motivated and calls for minimum supervision.
- Responds and assists for the duration of security and emergency situations.
- Follows inner/outside guidelines and methods.
- May be required to force and function air stairs as much as numerous forms of aircraft for you to enplane and deplane passengers.
- May be required to carry out Passenger Operation control capabilities which includes air to floor communication as well as Tower functions.
- Relying on airport vicinity this role may match in diverse climate conditions.
- Because of flight operations customer service dealers work shifts that consist of abnormal and/or extended hours, weekends and holidays.
All you will want for achievement
Minimal qualifications- schooling & prior task enjoy
- High school diploma or GED or global equivalent
- Bilingual language skills required in some locations
- Relevant valid motive force’s license as required by means of neighborhood government
- Ought to fulfill FAA crook background tests to qualify for unescorted get entry to privileges to airport protection identity show areas (SIDA), if relevant
- Should be capable of secure suitable airport authority and/or US Customs safety badges, if relevant
- Finishing touch of a pre-employment drug display screen, complete history check and/or fingerprinting to satisfy business enterprise and safety requirements
- Ought to be legal to work within the U.S.
Desired qualifications- training & previous process experience
- Working know-how of Sabre or another Passenger carrier system
- Preceding head-to-head customer support revel in
- Running in a fast pace surroundings
What you may get
Sense free to take benefit of all that American airlines has to offer:
- Tour Perks: geared up to explore the world? You, your own family and your pals can attain 365 locations on greater than 6,800 day by day flights across our global community.
- Fitness benefits: On day one, you’ll have access on your health, dental, prescription and vision advantages that will help you live properly. And that’s simply the start, we additionally provide virtual health practitioner visits, flexible spending money owed and more.
- Well being packages: We need you to be the fine version of your self – that’s why our well being packages offer you with all the proper tools, assets and support you need.
- 401(k) application: available upon hire and, relying at the workgroup, organisation contributions on your 401(k) software are available after 365 days.
- Additional blessings: different extremely good advantages consist of our employee help program, puppy coverage and reductions on inns, motors, cruises and greater
Feel unfastened to be yourself at American
From the group participants we rent to the customers we serve, inclusion and variety are the foundation of the dynamic workforce at American airways. Our 20+ employee business useful resource businesses are centered on connecting our group participants to our clients, providers, communities and shareholders, assisting crew individuals attain their complete ability and creating an inclusive paintings environment to meet and exceed the desires of our diverse world.
Are you ready to feel a terrific feel of delight and pride as you do your component to preserve the biggest airline within the global running smoothly as we take care of humans on life’s adventure? Sense loose to be your self at American.
