Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: American Airlines
Location: Raleigh, USA
Educational Requirements: Bachelor's Degree
Intro
Are you ready to explore a global of possibilities, each at work and at some point of your time off? Be part of our American airlines family, and you’ll travel the world, grow your knowledge and become the first-class version of you. As you embark on a brand new adventure, you’ll tackle challenges with flexibility and charm, mastering new competencies and advancing your career at the same time as having the time of your lifestyle. Experience unfastened to enrich both your non-public and work existence and hop on board!
Why you will love this process
The customer support Agent interacts with customers in a courteous, green, friendly and professional way.
What you'll do
- Promotes and sells air travel to the touring public or freight forwarders.
- Provides help with passenger check-in and load acceptance.
- Translates government guidelines and necessities for domestic and international journey or cargo shipments.
- Meets and dispatches plane within mounted instances.
- Affords assistance to distressed passengers and clients.
- Protects organisation assets and sales.
- Offers for safe travel.
- Possesses the physical potential and dexterity to use motor skills to carry out diverse process-related responsibilities.
- Uses organizational competencies to perform a couple of obligations inside a constrained time period.
- Is self-motivated and requires minimal supervision.
- Responds and assists all through protection and emergency conditions.
- Follows inner/external rules and methods.
- Can be required to force and operate air stairs up to various sorts of plane in an effort to enplane and deplane passengers.
- May be required to perform Passenger Operation control capabilities consisting of air to ground communique in addition to Tower features.
- Relying on airport location this position may match in diverse climate conditions.
- Due to flight operations customer service sellers work shifts that encompass irregular and/or extended hours, weekends and vacations.
All you will need for achievement
Minimum qualifications- education & previous job experience
- Excessive school diploma or GED or global equal
- Bilingual language talents required in some locations
- Relevant legitimate motive force’s license as required through neighborhood authorities
- Need to satisfy FAA crook history assessments to qualify for unescorted access privileges to airport safety identity show regions (SIDA), if relevant
- Must be able to at ease suitable airport authority and/or US Customs safety badges, if relevant
- Of entirety of a pre-employment drug display, comprehensive heritage test and/or fingerprinting to satisfy organisation and safety requirements
- Should be legal to paintings inside the U.S.
Favored qualifications- schooling & prior activity revel in
- Operating understanding of Sabre or any other Passenger service device
- Preceding face to face customer support experience
- Running in a quick pace environment
What you'll get
Feel loose to take gain of all that American airways has to offer:
- Travel Perks: prepared to discover the sector? You, your family and your pals can attain 365 destinations on more than 6,800 every day flights across our international community.
- Health benefits: On day one, you’ll have get admission to for your health, dental, prescription and imaginative and prescient benefits to help you live nicely. And that’s just the start, we additionally provide digital doctor visits, bendy spending debts and greater.
- Well being packages: We need you to be the best model of your self – that’s why our well being packages offer you with all the proper tools, sources and assist you need.
- 401(k) software: to be had upon lease and, relying on the workgroup, business enterprise contributions for your 401(okay) application are to be had after one year.
- Extra advantages: other first rate blessings encompass our worker assistance program, pet coverage and reductions on inns, vehicles, cruises and more
Sense loose to be your self at American
From the group participants we rent to the clients we serve, inclusion and diversity are the muse of the dynamic group of workers at American airlines. Our 20+ worker business resource agencies are centered on connecting our crew individuals to our customers, suppliers, communities and shareholders, supporting crew individuals attain their complete capacity and growing an inclusive work environment to satisfy and exceed the needs of our numerous international.
Are you geared up to sense a excellent feel of satisfaction and pride as you do your component to preserve the largest airline in the world going for walks smoothly as we take care of human beings on existence’s adventure? Sense free to be your self at American.
