Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: American Airlines
Location: Salt Lake City, USA
Educational Requirements: Bachelor's Degree
Intro
Are you equipped to explore a global of opportunities, each at paintings and in the course of your day without work? Be part of our American airlines own family, and you’ll travel the sector, grow your information and become the first-class model of you. As you embark on a brand new journey, you’ll tackle demanding situations with flexibility and beauty, learning new skills and advancing your career whilst having the time of your existence. Experience unfastened to enrich each your personal and paintings life and hop on board!
Why you may love this task
- The customer support Agent interacts with customers in a courteous, efficient, pleasant and professional manner.
What you will do
- Promotes and sells air travel to the journeying public or freight forwarders.
- Presents assistance with passenger test-in and cargo popularity.
- Interprets authorities guidelines and requirements for home and global travel or cargo shipments.
- Meets and dispatches plane inside hooked up times.
- Affords assistance to distressed passengers and customers.
- Protects organisation assets and revenue.
- Presents for safe travel.
- Possesses the bodily capability and dexterity to apply motor competencies to perform diverse activity-related tasks.
- Uses organizational abilities to carry out a couple of responsibilities within a restricted time period.
- Is self-inspired and calls for minimum supervision.
- Responds and assists at some point of protection and emergency conditions.
- Follows inner/outside rules and strategies.
- Can be required to force and function air stairs up to various sorts of aircraft with a purpose to enplane and deplane passengers.
- Can be required to perform Passenger Operation control functions along with air to ground conversation in addition to Tower features.
- Relying on airport place this function may work in numerous climate situations.
- Due to flight operations customer service dealers work shifts that include irregular and/or extended hours, weekends and vacations.
All you may need for fulfillment
Minimum qualifications- training & previous job enjoy
- Excessive faculty degree or GED or international equal
- Bilingual language competencies required in some locations
- Relevant valid driving force’s license as required through nearby government
- Ought to satisfy FAA crook history tests to qualify for unescorted get admission to privileges to airport protection identity display areas (SIDA), if applicable
- Ought to be able to relaxed appropriate airport authority and/or US Customs protection badges, if relevant
- Of completion of a pre-employment drug display, comprehensive background check and/or fingerprinting to meet organization and protection necessities
- Should be legal to work within the U.S.
Favored qualifications- education & earlier task enjoy
- Operating know-how of Sabre or some other Passenger service gadget
- Previous head to head customer support enjoy
- Running in a fast tempo environment
What you'll get
Experience loose to take advantage of all that American airlines has to offer:
- Travel Perks: geared up to explore the sector? You, your own family and your friends can attain 365 destinations on more than 6,800 daily flights across our global community.
- Health benefits: On day one, you’ll have get right of entry to to your fitness, dental, prescription and vision blessings that will help you stay nicely. And that’s simply the begin, we additionally provide digital doctor visits, flexible spending debts and more.
- Well-being packages: We want you to be the first-class version of yourself – that’s why our wellbeing packages provide you with all the proper gear, assets and aid you want.
- 401(k) application: available upon lease and, depending on the workgroup, business enterprise contributions on your 401(okay) application are to be had after twelve months.
- Extra benefits: different top notch blessings consist of our employee assistance program, pet insurance and reductions on lodges, cars, cruises and more
Sense unfastened to be your self at American
From the team participants we hire to the clients we serve, inclusion and variety are the inspiration of the dynamic body of workers at American airways. Our 20+ employee commercial enterprise resource organizations are focused on connecting our team contributors to our customers, providers, communities and shareholders, supporting team individuals reach their complete potential and developing inclusive work surroundings to meet and exceed the wishes of our diverse world.
Are you equipped to sense a exquisite sense of satisfaction and pleasure as you do your component to keep the biggest airline in the world strolling easily as we take care of people on lifestyles’s adventure? Experience free to be your self at American.
