Job Responsibilities: Customer Service Associate
Salary: $20-30/Hour
Company: Walgreens
Location: Albany, USA
Educational requirements: Bachelor's Degree
Duties
- Fashions and provides a exclusive and beautiful patron enjoy.
- Registers income on assigned coins sign up, presents clients with courteous, truthful, friendly, and efficient checkout provider.
Patron enjoy
- Engages customers and sufferers by way of greeting them and providing assistance with services and products. Resolves patron issues and answers questions to make sure a high-quality client revel in.
- Models and stocks customer support quality practices with all group members to supply a specific and exquisite purchaser experience, consisting of interpersonal habits (e.G., greeting, eye touch, courtesy, and many others.) and Walgreens carrier trends (e.G., providing assist proactively, figuring out desires, servicing till happy, and so forth.).
Operations
- Offers customers with courteous, friendly, rapid, and green carrier.
- Recommends objects on the market to customer and recommends exchange-up and/or associate objects.
- Registers patron purchases on assigned cash sign up, collects coins and distributes trade as requested; methods voids, returns, rain tests, refunds, and exchanges as wished.
- Keeps counters and shelves smooth and well merchandised, takes inventory, and keeps records. Exams in and expenses merchandise as required or as directed by way of keep manager or communicated by way of the shift leader.
- Implements enterprise asset safety procedures to discover and reduce profit loss.
- Ensures compliance with state and local laws regarding regulated products (e.G., alcoholic drinks and tobacco merchandise).
- Constructs and keeps displays, such as promotional, seasonal, extremely good systems, and sale products. Completes resets and revisions as directed.
- Assists with separation of meals objects (e.G., raw ingredients from pre-cooked) and product placement as special by way of policies/strategies (e.G., uncooked and frozen meats on backside shelves). For consumable items, assists in stock rotation, the usage of the first in, first out method and restock outs.
- Has working understanding of keep systems and save equipment.
- Gives customer service within the photograph region, which includes digital passport photo carrier, poster print and innovative gadget, suggestive sell of promotional picture products.
- Assumes net pick-up obligations (monitors orders in photograph Care Plus, fills orders (pick out objects), supplies orders to customers as they arrive at shop).
- Assists with outdoors and indoors upkeep by means of making sure smooth, neat, orderly save circumstance and appearance.
- Complies with all company rules and approaches; keeps respectful relationships with coworkers.
- Completes special assignments and different duties as assigned.
- Education & personal improvement
- Attends schooling and completes PPLs asked by using supervisor or assigned by way of company.
Fundamental qualifications
- Need to be fluent in reading, writing, and talking English. (besides in Puerto Rico)
- Calls for willingness to work flexible agenda, together with evenings and weekend hours
Desired Qualifications
- Decide on six months of revel in a retail surroundings.
- Prefer to have earlier paintings enjoy with Walgreens.
- Prefer to be fluent in studying, writing, and speaking English. (except in Puerto Rico)
- Requires willingness to work flexible time table, which includes evenings and weekend hours.
