Job Responsibilities: Customer Service Associate
Salary: $20-30/Hour
Company: Walgreens
Location: Concord, USA
Educational Requirements: Bachelor's Degree
Responsibilities
- Fashions and gives you a distinct and delightful customer enjoy.
- Registers sales on assigned cash sign in, presents customers with courteous, honest, friendly, and green checkout provider.
Consumer revel in
- Engages clients and patients by means of greeting them and offering assistance with services and products. Resolves client issues and solutions questions to make certain a tremendous consumer experience.
- Fashions and stocks customer service quality practices with all group members to supply a extraordinary and delightful customer revel in, inclusive of interpersonal behavior (e.G., greeting, eye contact, courtesy, etc.) and Walgreens provider traits (e.G., presenting assist proactively, identifying wishes, servicing till happy, and so on.).
Operations
- Affords customers with courteous, friendly, fast, and efficient provider.
- Recommends items for sale to patron and recommends exchange-up and/or partner objects.
- Registers purchaser purchases on assigned coins sign in, collects coins and distributes alternate as requested; tactics voids, returns, rain tests, refunds, and exchanges as wished.
- Continues counters and shelves smooth and properly merchandised, takes stock, and maintains facts. Assessments in and fees products as required or as directed by using save manager or communicated via the shift leader.
- Implements enterprise asset safety tactics to pick out and minimize earnings loss.
- Ensures compliance with country and nearby laws concerning regulated merchandise (e.G., alcoholic drinks and tobacco products).
- Constructs and keeps displays, consisting of promotional, seasonal, brilliant structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food gadgets (e.G., uncooked meals from pre-cooked) and product placement as specific by means of policies/tactics (e.G., uncooked and frozen meats on backside shelves). For consumable objects, assists in stock rotation, the usage of the first in, first out method and restock outs.
- Has operating understanding of keep structures and save equipment.
- Provides customer support in the photo region, such as virtual passport photo service, poster print and creative gadget, suggestive sell of promotional image products.
- Assumes internet choose-up duties (video display units orders in image Care Plus, fills orders (select items), gives you orders to customers as they come at shop).
- Assists with outdoors and indoors renovation by means of making sure clean, neat, orderly shop circumstance and look.
- Complies with all agency policies and processes; keeps respectful relationships with coworkers.
- Completes special assignments and other duties as assigned.
- Schooling & non-public improvement
- Attends education and completes PPLs requested with the aid of supervisor or assigned by way of company.
Basic qualifications
- Need to be fluent in studying, writing, and speakme English. (besides in Puerto Rico)
- Calls for willingness to paintings bendy agenda, which includes evenings and weekend hours
Desired Qualifications
- Decide upon six months of enjoy in a retail environment.
- Favor to have prior paintings enjoy with Walgreens.
- Prefer to be fluent in analyzing, writing, and speaking English. (besides in Puerto Rico)
- Calls for willingness to work flexible agenda, which includes evenings and weekend hours.
