Job Responsibilities: Customer Service Associate
Salary: $20-30/Hour
Company: Walgreens
Location: Indianapolis, USA
Educational Requirements: Bachelor's Degree
Duties
- Models and provides an exclusive and exquisite purchaser enjoy.
- Registers sales on assigned cash checks in, offers customers with courteous, fair, pleasant, and efficient checkout provider.
Customer revel in
- Engages customers and patients via greeting them and supplying assistance with products and services. Resolves client troubles and solutions inquiries to make sure a superb client revel in.
- Fashions and stocks customer support quality practices with all crew members to supply a distinct and beautiful customer enjoy, together with interpersonal behavior (e.G., greeting, eye touch, courtesy, and so on.) and Walgreens provider traits (e.G., offering assist proactively, identifying needs, servicing till happy, etc.).
Operations
- Affords clients with courteous, pleasant, rapid, and green provider.
- Recommends items on the market to purchaser and recommends trade-up and/or associate items.
- Registers consumer purchases on assigned cash check in, collects coins and distributes alternate as asked; approaches voids, returns, rain exams, refunds, and exchanges as needed.
- Keeps counters and shelves easy and nicely merchandised, takes inventory, and keeps records. Assessments in and prices merchandise as required or as directed through keep supervisor or communicated through the shift chief.
- Implements corporation asset safety techniques to become aware of and minimize earnings loss.
- Guarantees compliance with kingdom and neighborhood legal guidelines concerning regulated products (e.G., alcoholic drinks and tobacco products).
- Constructs and continues shows, inclusive of promotional, seasonal, high-quality structures, and sale products. Completes resets and revisions as directed.
- Assists with separation of food items (e.G., uncooked foods from pre-cooked) and product placement as targeted with the aid of rules/processes (e.G., uncooked and frozen meats on bottom shelves). For consumable items, assists in stock rotation, the usage of the primary in, first out approach and restock outs.
- Has working expertise of save systems and keep system.
- Presents customer service within the photograph region, which includes digital passport photograph carrier, poster print and creative device, suggestive sell of promotional picture merchandise.
- Assumes net select-up responsibilities (video display units orders in photo Care Plus, fills orders (pick gadgets), gives you orders to clients as they come at save).
- Assists with outdoors and interior protection via making sure clean, neat, orderly keep situation and look.
- Complies with all enterprise guidelines and strategies; maintains respectful relationships with coworkers.
- Completes special assignments and other responsibilities as assigned.
- Schooling & non-public improvement
- Attends training and completes PPLs asked with the aid of manager or assigned with the aid of corporate.
Basic qualifications
- Should be fluent in studying, writing, and speaking English. (except in Puerto Rico)
- Requires willingness to work bendy agenda, which includes evenings and weekend hours
Favored qualifications
- Choose six months of revel in in a retail environment.
- Choose to have previous paintings revel in with Walgreens.
- Prefer to be fluent in studying, writing, and speaking English. (besides in Puerto Rico)
- Calls for willingness to paintings flexible time table, which includes evenings and weekend hours.
