Job Responsibilities: Customer Service Representative
Salary: $20-30/Hour
Company: Delta Airlines
Location: Lincoln, USA
Educational Requirements: Bachelor's Degree
HOW YOU MAY HELP US PRESERVE CLIMBING (EVALUATE & KEY OBLIGATIONS)
The OBS customer service consultant (CSR) will join the Atlanta OnBoard offerings – Catering group to deliver on an modern and world-magnificence catering experience. As a customer service consultant, you may be part of a service and operational focused team within the world’s busiest and Delta’s largest hub operation. Perfect applicants need to reveal the desire to make our catering enjoy and FA interactions a superior and remarkable product.
- Execute a wonderful hand off with flying crews and conduct galley audits in the course of catering provisioning to mitigate missing item issues/occurrences
- Assist restock of “keep gadgets” from a terminal get right of entry to vantage to lessen dependencies on truck dispatches
- Serve as a product and mileage SME for ATL catering specifications with IFS and OBS
- Music, trend and offer focused “wonder & pride” for MI-19 traits, destinations, and flight crews
- Guide & take part in “Catering Specification Blitz” at IFS Lounges for product, specification and change management “communique and feedback”
- Actively interact in Social Media/SkyHub postings and promotions, for ATL OBS brand constructing and focus
- Function calls for regular motion, required to be actively transferring and overseeing all aspects of the catering operation
- Function requires a customer service mentality to diffuse hectic conditions and efficiently trouble remedy at the fly
- Have to successfully carry out a selection of duties consistent with the useful work place challenge: however, below sure occasions, personnel can be required to perform all functions
- Have to be capable of paintings properly in a crew environment
- Must be approachable and have sturdy interpersonal and presentation skills
- Need to practice safety-aware behaviors and follow all COVID-19 safety precautions in all operational methods and techniques
- Attend/participate in daily crew huddles
- Assembling of carts may be required periodically
- Constructing ATLAS drawers to catering specs (catering and provision components)
- Need to be capable of elevate and shipping items weighing up to forty pounds (comparable weight to closing an aircraft door 40-60 kilos)
- Perform fine control features previous to delivery onboard
ADVANTAGES AND PERKS THAT WILL HELP YOU PRESERVE MOUNTAINEERING
Our lifestyle is rooted in a shared willpower to living our values – Care, Integrity, Resilience, Servant management, and Teamwork – every day, in everything we do. At Delta, our human beings are our success. At the coronary heart of what we provide is our awareness on Sharing success with Delta employees. Exploring a career at Delta offers you a hazard to peer the sector whilst incomes excellent compensation and blessings to help you hold climbing along the way:
- Aggressive profits, industry-leading profit sharing application, and overall performance incentives
- 401(okay) with generous business enterprise contributions up to nine%
- Paid time off inclusive of vacation, vacations, paid personal time, maternity and parental leave
- Complete fitness benefits which include clinical, dental, vision, brief/long time disability and existence benefits
- Family care help via fertility guide, surrogacy and adoption help, lactation aid, backed lower back-up care, and applications that assist with loved ones in all stages
- Holistic wellbeing packages to help physical, emotional, social, and financial health, which includes get right of entry to to an employee help program providing assist for you and every person on your family, free financial education, and huge assets supporting intellectual health
- Domestic and worldwide space-available flight privileges for personnel and eligible family participants
- Career development packages to attain your long-term career desires
- World-wide partnerships to interact in network service and innovative goals created to recognition on sustainability and lowering our carbon footprint
- Enterprise useful resource organizations created to attach personnel with common interests to sell inclusion, provide angle and assist implement techniques
- Reputation rewards and awards through the platform Unstoppable together
- Access to over 500 reductions, specialty savings and voluntary blessings via Deltaperks along with vehicle and inn leases and auto, domestic, and pet coverage, criminal services, and childcare
WHAT YOU NEED TO BE SUCCESSFUL (MINIMAL QUALIFICATIONS)
- Must have and preserve a legitimate motive force’s license
- Need to be capable of acquire and keep an airport badge with a customs seal
- Be at least 18 years of age
- Bypass an in depth submit provide pre-employment history test, together with finger printing and a crook records file test required with the aid of federal law
- Pass a submit provide pre-employment drug take a look at
- Need to have brilliant oral and verbal verbal exchange skills and be capable of understand designated job instructions
- Be willing to work a fixed and/or rotating time table such as afternoons, evenings, weekends and holidays
- Need to correctly complete relevant training training. Incremental schooling for additional obligations which include handling specialized strategies, system and merchandise may be required
- Able to work in numerous climates inside and outside
- Should undertaking a professional photo
- Need to be capable of power and competently perform a catering truck, when required to dispatch aircraft
- Must be capable of understand and pick out Galley geography via aircraft kind
- Embraces numerous human beings, thinking, and patterns
- Continually makes protection and security, of self and others, the concern
- In which permitted by way of applicable regulation, ought to have acquired or be willing to receive the COVID-19 vaccine with the aid of date of lease to be considered for U.S.-primarily based task, if no longer currently employed via Delta Air lines, Inc.
WHAT WILL COME UP WITH A COMPETITIVE EDGE (FAVORED QUALIFICATIONS)
- Must have exceptional verbal and written conversation talents, organizational abilities, crew orientation and management abilities
- Exceptional guarantee revel in quite preferred
- Strong pc abilties favored. Need to become familiar with e-gate matrix structures, Delta's catering associated generation gadget
Delta Airlines, Inc. Is an same Employment possibility / Affirmative action agency and provides affordable lodging in its software method for qualified people with disabilities and disabled veterans. In case you are a qualified individual, you could request an affordable accommodation in case you are not able or restricted in your potential to get entry to task openings thru this website online, follow for jobs through Delta’s online machine, or at any point inside the choice method. To request an affordable lodging, please click on right here.
