Job Responsibilities: Customer Service Support Specialist
Salary: $20-30/Hour
Company: Apple
Location: Montgomery, USA
Educational Requirements: Bachelor's Degree
Precis
Apple on-line keep team is seeking out motivated, outgoing, service-minded individuals who need to provide Apple customers an unprecedented enjoy.
Key Qualifications
- Innovative hassle solvers
- Comfortable working with ambiguity
- Strong comprehension abilities
- Capability to keep a high-quality mindset in excessive-pressure/speedy-paced paintings environment
- Capability to make sound choice with minimal supervision
- Complicated hassle-solving capacity, hassle fixing talents
- Sturdy organizational competencies
- Potential to consciousness and supply concise facts
- High accuracy work nice
- Ability to construct purchaser engagement
- Right crew player
- Professional verbal and written conversation competencies
- Capacity to type in excess of 45 WPM with 95%+ accuracy
- Technical aptitude (pc literate, capable of fast study new applications
- Potential to paintings in go-purposeful teams
- Have the ability of work shifts inside Monday to Sunday, eight hours according to day, 40 hours in keeping with week
Description
The customer service expert will offer phone or chat help to customers who've order-popularity questions or require changes to their orders. Translate tech-speak, billing, delivery, and eCommerce jargon into regular, understandable terms. Leverage more than one assets of statistics to live current on product functions, generation changes, and activities that effect customers. Ability to assume next steps and make sure an brilliant experience after the decision through setting expectancies the purchaser might not have idea about: explaining while products will supply, when a credit score card might be charged, whilst a go back could be obtained, and so forth.
Education & experience
- Bachelor’s diploma or equal revel in desired
Additional necessities
*we're an identical opportunity company and value diversity at our business enterprise. We do not discriminate on the idea of race, religion, color, national starting place, gender, sexual orientation, age, marital status, veteran repute, or incapacity repute. We are able to ensure that people with disabilities are furnished affordable accommodation to take part within the job utility or interview manner, to carry out important activity capabilities, and to receive different blessings and privileges of employment. Please contact us to request accommodation.
