Company Name: Walgreens
Post Name: Data Entry Representative
Qualification: Graduation
Salary: $22 An Hour
Location: South Dakota, USA
Job Summary:
In accordance with nation and federal rules, plays records entry and patient registration. Chargeable for decision of 0.33 birthday celebration rejects and responding to an excessive quantity of customer inquiries, operating under direct supervision. Follows trendy running procedures and plays responsibilities according with company policies and techniques. Liable for using pharmacy structures to achieve patient and drug records. Obligations can also vary primarily based on assigned department.
Task duties:
- Using Walgreens prescription facts entry methods and recommendations, procedures new patient registration through getting into records into appropriate machine. Handles affected person prescription requests inside HIPAA pointers and enters fill up orders for processing. Troubleshoots to acquire lacking prescription data, and translates clinical abbreviations (SIG codes). Resolves all statistics entry related exceptions.
- Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.
- Resolves third birthday party Rejects by reviewing, gathering information, making corrections and resubmitting for processing in step with person plan necessities. Makes telephone calls to insurers and others to achieve information, gain override approval or in any other case resolve the 0.33 birthday celebration Rejects.
- Provides help to Pharmacists, both those in the facility and people at different places. Identifies and communicates problems to senior level body of workers as suitable.
- Need to obtain active technician license or certification within the first ninety days, and hold an energetic technician license or certification.
Simple qualifications
- 18 years of age or older
- Excessive faculty degree or GED.
- Fundamental level pc abilities (as an example: start up and shut down computer, use mouse to factor and click on, begin and close programs, transfer between applications, shop documents, print files and/or get right of entry to information on line).
- Basic search engines abilties to encompass commencing a browser, typing in URLs in the ideal vicinity, using a search engine, bookmarking a website, navigating the use of back/forward/prevent buttons, and filling out bureaucracy online.
- Intermediate degree keyboarding capabilities (as a minimum 25 WPM, contact typing, formatting documents).
- Speak efficaciously in writing and verbally.
Favored qualifications
- At least 1 yr of pharmacy technician revel in in a retail or name middle environment.
- As a minimum 18 months as a pharmacy technician with a certificate/registration by nation as granted by way of the nation board for Pharmacy or nationally identified certification organisation.
- Experience supplying customer service to inner and outside customers, which includes meeting first-class requirements for offerings, and assessment of purchaser delight.
- Intermediate to advanced stage keyboarding capabilities (at the least 35 WPM, contact typing, formatting files).
- Fluency in Spanish and English.
Top 10 Tips for Interview
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don't know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words "Sorry Sir/Ma'am, I do not know the answer".
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying "May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer "I am not comfortable in English/Hindi. Sir, Can I give the answer in 'your comfortable language'". Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me, guys. This is a very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say 'Thank you to your interviewer'
