Job Responsibilities: Data Entry Representative
Salary: $20-30/Hour
Company: Walgreens
Location: Ohio, USA
Educational Requirements: Bachelor's Degree
Job Summary:
According with kingdom and federal policies, performs facts access and patient registration. Answerable for decision of 0.33 birthday party rejects and responding to high quantity client inquiries, operating underneath direct supervision. Follows fashionable working tactics and plays duties according with enterprise rules and approaches. Answerable for the use of pharmacy structures to obtain affected person and drug records. Duties may additionally vary based on assigned department.
Job duties:
- The use of Walgreens prescription data access techniques and pointers, strategies new affected person registration with the aid of coming into statistics into suitable gadget. Handles patient prescription requests within HIPAA tips and enters top off orders for processing. Troubleshoots to gain lacking prescription information, and interprets medical abbreviations (SIG codes). Resolves all facts access associated exceptions.
- Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as wanted.
- Resolves third birthday party Rejects by way of reviewing, collecting records, making corrections and resubmitting for processing in keeping with man or woman plan requirements. Makes telephone calls to insurers and others to achieve data, gain override approval or otherwise resolve the third party Rejects.
- Provides help to Pharmacists, both those in the facility and those at different places. Identifies and communicates issues to senior level personnel as suitable.
- Need to achieve active technician license or certification in the first 90 days, and hold an lively technician license or certification.
Simple qualifications
- 18 years of age or older
- Excessive college degree or GED.
- Simple stage pc skills (for example: begin up and shut down pc, use mouse to point and click on, begin and near packages, switch between applications, keep documents, print files and/or get admission to records on line).
- Simple search engines like google and yahoo abilties to include opening a browser, typing in URLs in the perfect area, using a seek engine, bookmarking a site, navigating the usage of returned/ahead/forestall buttons, and filling out bureaucracy on line.
- Intermediate stage keyboarding capabilities (at the least 25 WPM, contact typing, formatting documents).
- Talk correctly in writing and verbally.
Favored qualifications
- At least 1 year of pharmacy technician experience in a retail or name-center environment.
- At the least 18 months as a pharmacy technician with a certificate/registration by kingdom as granted by the country board for Pharmacy or nationally identified certification enterprise.
- Experience offering customer support to inner and external customers, including assembly nice standards for services, and evaluation of customer pleasure.
- Intermediate to superior degree keyboarding talents (as a minimum 35 WPM, contact typing, formatting documents).
- Fluency in Spanish and English.
