Job Responsibilities: Data Entry Representative
Salary: $20-30/Hour
Company: Walgreens
Location: Trenton, USA
Educational Requirements: Bachelor's Degree
Process summary:
In accordance with state and federal policies, performs statistics entry and affected person registration. Answerable for decision of third birthday party rejects and responding to excessive volume purchaser inquiries, working underneath direct supervision. Follows popular operating methods and performs obligations in accordance with organization regulations and procedures. Chargeable for using pharmacy systems to obtain affected person and drug information. Responsibilities may additionally vary based totally on assigned department.
Activity duties:
- The use of Walgreens prescription statistics entry methods and recommendations, strategies new patient registration by means of getting into records into suitable machine. Handles patient prescription requests inside HIPAA hints and enters top off orders for processing. Troubleshoots to obtain lacking prescription facts, and interprets scientific abbreviations (SIG codes). Resolves all data access associated exceptions.
- Handles correspondence to sufferers (inbound calls, chats, emails) and makes outbound calls to prescribers and sufferers as wanted.
- Resolves 0.33 birthday celebration Rejects by reviewing, collecting statistics, making corrections and resubmitting for processing according to character plan requirements. Makes phone calls to insurers and others to achieve information, gain override approval or otherwise resolve the 0.33 party Rejects.
- Gives assistance to Pharmacists, both the ones within the facility and those at different places. Identifies and communicates problems to senior degree group of workers as appropriate.
- Have to achieve lively technician license or certification within the first ninety days, and preserve an active technician license or certification.
Simple qualifications
- 18 years of age or older
- High faculty diploma or GED.
- Fundamental level computer abilities (as an instance: begin up and shut down computer, use mouse to point and click, start and near applications, transfer among applications, save files, print documents and/or access facts online).
- Basic search engines like google and yahoo competencies to consist of starting a browser, typing in URLs in the ideal place, the use of a seek engine, bookmarking a site, navigating using again/forward/forestall buttons, and filling out paperwork online.
- Intermediate stage keyboarding talents (at the least 25 WPM, contact typing, formatting files).
- Communicate correctly in writing and verbally.
Favored qualifications
- At least 1 year of pharmacy technician revel in in a retail or call center environment.
- As a minimum 18 months as a pharmacy technician with a certificates/registration with the aid of country as granted via the nation board for Pharmacy or nationally identified certification organisation.
- Revel in offering customer service to inner and external customers, consisting of meeting best requirements for services, and assessment of purchaser delight.
- Intermediate to advanced stage keyboarding skills (at the least 35 WPM, contact typing, formatting files).
- Fluency in Spanish and English.
