Job Responsibilities: Data Entry Representative
Salary: $20-30/Hour
Company: Walgreens
Location: Denver, USA
Educational Requirements: Bachelor's Degree
Job Summary:
In accordance with state and federal policies, performs records access and affected person registration. Responsible for resolution of third birthday party rejects and responding to excessive volume client inquiries, working beneath direct supervision. Follows preferred working methods and plays duties according with company rules and methods. Accountable for using pharmacy structures to reap affected person and drug data. Responsibilities may range primarily based on assigned department.
Activity responsibilities:
- The usage of Walgreens prescription information access strategies and guidelines, techniques new affected person registration through coming into records into appropriate gadget. Handles affected person prescription requests within HIPAA suggestions and enters replenish orders for processing. Troubleshoots to acquire missing prescription records, and translates scientific abbreviations (SIG codes). Resolves all information entry related exceptions.
- Handles correspondence to sufferers (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as wanted.
- Resolves third celebration Rejects by way of reviewing, amassing records, making corrections and resubmitting for processing in keeping with person plan requirements. Makes cellphone calls to insurers and others to achieve records, advantage override approval or otherwise solve the third birthday party Rejects.
- Gives help to Pharmacists, both the ones in the facility and those at other locations. Identifies and communicates issues to senior stage body of workers as appropriate.
- Should acquire lively technician license or certification in the first 90 days, and maintain an active technician license or certification.
Basic qualifications
- 18 years of age or older
- High school diploma or GED.
- Basic stage laptop skills (for instance: begin up and shut down computer, use mouse to point and click, start and close packages, switch among programs, store documents, print documents and/or get admission to records online).
- Simple engines like google abilties to encompass commencing a browser, typing in URLs in the perfect place, the use of a search engine, bookmarking a website, navigating the use of returned/ahead/forestall buttons, and filling out forms on-line.
- Intermediate degree keyboarding abilties (at the least 25 WPM, contact typing, formatting files).
- Talk correctly in writing and verbally.
Favored qualifications
- At least 1 year of pharmacy technician experience in a retail or call middle surroundings.
- At the least 18 months as a pharmacy technician with a certificates/registration with the aid of nation as granted with the aid of the country board for Pharmacy or nationally identified certification enterprise.
- Revel in supplying customer service to internal and external clients, such as meeting first-rate standards for services, and evaluation of purchaser satisfaction.
- Intermediate to advanced degree keyboarding abilities (at the least 35 WPM, touch typing, formatting documents).
- Fluency in Spanish and English.
