Job Responsibilities: Data Entry Representative
Salary: $20-30/Hour
Company: Walgreens
Location: San Antonio, USA
Educational Requirements: Bachelor's Degree
Process summary:
According to country and federal guidelines, plays data entry and patient registration. Liable for resolution of 0.33 party rejects and responding to high extent customer inquiries, operating underneath direct supervision. Follows wellknown operating methods and performs duties in accordance with business enterprise regulations and approaches. Chargeable for using pharmacy structures to attain patient and drug records. Obligations may additionally range primarily based on assigned department.
Job responsibilities:
- The usage of Walgreens prescription records entry approaches and suggestions, strategies new patient registration via entering records into suitable machine. Handles affected person prescription requests within HIPAA recommendations and enters top off orders for processing. Troubleshoots to acquire missing prescription information, and interprets scientific abbreviations (SIG codes). Resolves all information entry associated exceptions.
- Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and sufferers as wished.
- Resolves 0.33 birthday celebration Rejects by way of reviewing, collecting records, making corrections and resubmitting for processing in line with person plan necessities. Makes smartphone calls to insurers and others to gain statistics, benefit override approval or otherwise solve the 1/3 birthday party Rejects.
- Presents assistance to Pharmacists, each those within the facility and people at different locations. Identifies and communicates troubles to senior stage staff as appropriate.
- Have to obtain active technician license or certification within the first ninety days, and keep an active technician license or certification.
Simple qualifications
- 18 years of age or older
- Excessive school diploma or ged.
- Primary degree computer talents (as an instance: begin up and shut down laptop, use mouse to factor and click, start and near programs, switch between packages, shop files, print documents and/or get entry to statistics on line).
- Basic search engines abilties to consist of commencing a browser, typing in urls in the perfect area, the use of a search engine, bookmarking a website, navigating the use of returned/ahead/forestall buttons, and filling out paperwork on line.
- Intermediate level keyboarding abilties (as a minimum 25 wpm, contact typing, formatting files).
- Communicate effectively in writing and verbally.
Desired Qualifications
- At least 18 months as a pharmacy technician with a certificate/registration by means of kingdom as granted by way of the nation board for pharmacy or nationally diagnosed certification organization.
- Enjoy offering customer service to inner and outside customers, such as assembly high-quality standards for offerings, and assessment of client pleasure.
- Intermediate to advanced stage keyboarding capabilities (at the least 35 wpm, touch typing, formatting files).
- Fluency in spanish and english.
