What's The Company Name: Apple
Job Name: Technical Specialist
Qualification Required: Graduation
Job Needed Hours: 8 Hours
Payout: $20/Hour
Job Place: Sacramento, USA
Summary
Do you like how it feels to help others? After customers buy our products, you help them get more out of their new Apple technology. Your day at the Apple Store is filled with a variety of targeted services and support activities. Whether you're helping customers get started with Mac or finding answers to their questions about other Apple devices, he's ready to share knowledge and provide exceptional support. He derives satisfaction from providing resolution and knowledge to each customer, taking his relationship with Apple to the next level.
Both full-time and part-time jobs are available.
Key requirements
- Ability to assess customer support needs as they come up, then provide solutions or route to other team members
- Flexibility to rotate regularly through different technical specialties and skill sets.
- Ability to thrive on change as products evolve.
Description
As a technical specialist, he helps new owners get started and current owners get fast, efficient support while developing strong and positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes, he engages customers with advice or an on-site solution, using his knowledge of current Apple technology to help with iPod, iPhone and iPad devices. Other times, refer customers to support team members who will get them back up and running. It also provides one-on-one training for new clients, helping them acquire the basic skills they need to start making photography, video and music projects. The entire store team benefits from their commitment to providing the best customer service. By helping Apple maintain strong customer relationships, you are critical to our success.
Additional Requirements
- You have excellent time management skills and can make decisions quickly.
- Maintain calm and customer focus while troubleshooting and resolving issues.
- Put customers at ease by providing product diagnostics and possible solutions.
- You will need to be flexible with your schedule. Your working hours will be based on business needs.
- Pay and benefits
At Apple, the base salary is part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your basic salary will depend on your skills, qualifications, experience and location.
Apple employees also have the opportunity to become Apple shareholders by participating in Apple employee discretionary stock programs. Apple employees are eligible for discretionary limited unit stock awards and can purchase Apple stock at a discount if they voluntarily participate in the Apple Employee Stock Purchase Plan. You'll also receive benefits including: full medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement of certain educational expenses, including tuition. Additionally, this role may be eligible for discretionary bonus or commission payments as well as relocation. Learn more about Apple benefits. For payment information, if you are interested in locations in one of our California, Colorado, New York or Washington locations, click here to select a store and view payment information.
Note: Apple employee benefits, compensation and stock programs are subject to the eligibility requirements and other terms of the applicable plan or program.
Top 10 Tips for Interview
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don't know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words "Sorry Sir/Ma'am, I do not know the answer".
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying "May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer "I am not comfortable in English/Hindi. Sir, Can I give the answer in 'your comfortable language'". Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say 'Thank you to your interviewer'
What is remote job?
When a company hires an employee and asks him to work from his home then this working process is called a remote job. The employee is connected with the company remotely. All the work is given and done by employee online. So employee does not need to go to the office to do the work.
Why remote jobs
As we all know that the situation for the last 3 years, is not good because of covid-19. Nobody wants to go out for work. That is the big reason. All job seekers want remote jobs and their family is also stopping them to go out to do a job Because they want to keep their family members safe from covid.
Types of Remote Jobs
There are mainly two types of remote jobs.
1. Telephonic
2. Systematic
A, All the employees come in the telephonic category work on the phone. Mostly two jobs come in this category.
- Customer Support Jobs
- Advisor Jobs
B, All the employees who work on a system (Desktop, Laptop) come in the Systematic category. There are many jobs that come in the category.
- Data Entry Job
- Designer job
- developer job
- Content Writer job
- Video editor job, etc.
Educational Qualification:
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment
Kindly check the Official Notification for more qualification details Notification Link Is Given Below
Document Required:
Required Documents for This recruitment: Candidate should have this Document Before Apply Online Candidates Are Suggested To Read the Official Notification Before Applying
- Document – Qualifications certificate with mark sheets
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website
- Read Notification Carefully Before Apply
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature
- Then Submit Done.
