Job Responsibilities: Technical Writer
Salary: $20-30/Hour
Company: Apple
Location: Houston, USA
Educational Requirements: Bachelor's Degree
Summary
We’re searching out a seasoned author and content strategist to craft easy, consumer-targeted content for AppleCare virtual support. Your work will assist clients and advisors find the solutions they need, when and wherein they want them!
You’ll be challenged to put on several hats: writer, editor, planner, creative philosopher, user suggest, and facts analyst! We need someone who approaches troubles with creativity, interest, and an analytical perspective. A person who can build consensus, research speedy, explore both easy and technical subjects, meet tight cut-off dates, suppose globally, and collaborate cross-functionally—all even as retaining a fab head and fine mind-set. You’ll dive into the information, yet write with total economic system and continually have the bigger photo in thoughts. You’re assured on your paintings, but you concentrate to others, always retaining our customers as your pinnacle priority.
Key Qualifications
- Top notch communique, collaboration, and organizational skills
- Enjoy writing sleek, consumer-targeted content (technical writing is a plus)
- Revel in developing content material plans and the usage of records to make choices
- Potential to juggle a couple of obligations for several projects on the equal time, frequently on short timelines
- Knowledge of fundamental usability principles
- Experience writing content material for desktop, mobile, and different apps and channels (revel in with unmarried-source content material/CMS is a plus)
- Capacity to synthesize content material requests and facts from more than one resources into cohesive content material plans
- Enjoy with style courses (enjoy writing globally and accessibly is a plus)
Description
As a creator-strategist, you may be answerable for making plans and writing aid content material that’s smooth to locate, use, and understand. You’ll work carefully with search engine optimization leads, challenge managers, and architects. You’ll conduct content material reviews with key collaborators from engineering, product advertising, and legal groups. This function requires you to suppose significantly about the content you create: How content material fits collectively, what content material to put in writing, how clients will use it, when they’ll need it, and the way they’ll locate it. You'll pick out content gaps and advise logical approaches to fill them primarily based on records. You’ll evaluation content plans, progress, and effects with companions and senior managers, and also you’ll track important metrics to degree content material performance and optimize/enhance content material as needed.
Training & enjoy
- BA/BS diploma in Technical Communications (preferred), a writing area, or associated field
